Escalation channel
Grievance & Complaints
Customers and partners can submit a complaint through the support centre or by email.
What to include
Provide your name, account email, booking reference, the date of the issue, and a clear description of the outcome you are requesting. Do not include passwords or OTPs.
Contact
Use the support ticket form to keep your case and responses together, or email support.no1services@gmail.com. Requests will be reviewed by the support team and handled under applicable law.