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Frequently Asked Questions

How do I cancel or reschedule my booking?
Go to 'My Bookings' in your account, select the active job, and choose either 'Cancel' or 'Reschedule'. Cancellations made at least 2 hours prior to the slot are fully refunded.
Are the service professionals verified?
Yes. Every partner goes through a strict multi-step vetting process, including identity verification, criminal background checks, and practical skill assessments before joining the platform.
Are there platform booking fees?
No platform booking fee is added. Review the service price and applicable taxes shown in checkout before confirming your booking.
Can the technician add extra charges on-site?
No. All additional parts or labor required on-site must be submitted through the app by the partner. You will receive a prompt on your phone to review and approve the extra costs before work continues.

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