For service professionals
Partner Quality Standards
Partners are expected to provide the service described in the booking and communicate clearly with customers.
Before accepting work
Keep your profile, service skills, service area, and availability accurate. Accept only work you are qualified and able to perform.
During a booking
Use the assigned booking record. Verify the start and completion codes through the partner workspace. Explain any scope change and submit additional work for customer approval before proceeding.
Customer communication
Treat customers respectfully, protect their information, follow applicable safety requirements, and record cancellations or revisits through the platform where available.